We encourage all patients to come to the surgery, where we are better equipped and facilities available, however, we do appreciate that some of our patients are housebound or very sick.
We are unable to visit patients out of our catchment area.
If you feel you need a doctor or district nurse to visit then please try to call before 10am. The doctor may want to phone you back, as it may be possible to deal with the problem over the phone.
We will always visit:
- The terminally Ill
- The bed bound patients.
You will be assessed and contacted before your visit. This will be by a member of our home visiting service provided by the Primary Care Network and may not be by your preferred doctor.
Local guidelines state that a visit is unlikely to be required in the following cases:
- Adults with common problems of cough, sore throat, "flu-like" symptoms, chronic back pain, dental problems, lost prescriptions/tablets.
- Common symptoms of childhood: fevers, coughs, colds, earache, headache, diarrhoea/vomiting and most cases of abdominal pain.
These patients are almost always well enough to travel by car.
It may well be that children are indeed not fit to travel by bus or to walk, but car transport is a sensible option and often available from friends, relatives, neighbours or taxi firms.
Please note that your doctor has both the right and the responsibility to make a final decision on whether a home visit will be made and how urgently a visit is needed.